A goof-up involving a hospital and a testing laboratory caused untold stress and trauma to a patient and her family in Kalyan.

Ajay Sawant, a resident of Aadharwadi in Kalyan West, has complained to civic and police officials that his sister, despite testing negative, was admitted to a Covid care hospital and given costlier drugs such as Remdesivir and tocilizumab. The goof-up that went unnoticed for two days was spotted by a medical shop assistant when Sawant went there to buy medicines for his sister.

According to Sawant, a buildings material supplier, the medical shop assistant in Ghatkopar asked him for the patient’s Covid report during one of his visits. He then called the hospital which WhatsApped him the report. The shopkeeper found that the patient’s age mentioned in the report and the Aadhaar card was different. When Sawant reported the matter to the hospital, he was told that the confusion happened because the laboratory had tested samples of two patients with the same name – Nita Sawant.

“When I took up the matter with the two hospitals, they checked with the laboratory, InfeXn Private Limited, and realised that an error had cropped up because there were two patients with same name,” said Sawant.

“When I checked with the hospitals they also checked with the laboratory InfeXn Private Limited and realised there was some mistake as the names were same of two patients. Although the ages of the patients were different – 35 and 45,” said Sawant.

He then contacted the laboratory and realised that his sister’s report was Covid-19 negative.

“I immediately got her discharged from the Covid hospital and got her admitted to a non-Covid hospital. She was discharged from that hospital on Wednesday night,” said Sawant.

He said the family had admitted his sister, Nita, 35, to the City Criticare Hospital on Murbad Road in Kalyan on July 3 as her platelets had gone down. “As per the hospital’s suggestion, my sister was tested for Covid-19 on July 4, and the report came out on July 5 evening,” he said.

Immediately after the report came, Sawant said he was called to the hospital and told that he should get Nita admitted to the A and G Hospital in Kalyan.

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“They even told me that senior doctors of the hospital had spoken to their counterparts in A and G Hospital and managed to arrange a bed for her. They also suggested that there shouldn’t be a delay as the vacant bed could be taken up any time by another patient,” said Sawant.

Demanding that a case be filed against those responsible for the error, Sawant said he has written to the KDMC commissioner and would be meeting Thane police commissioner in this regard on Friday.

“We have received an application from Sawant and would enquire into it,” N K Bankar, senior inspector of Mahatma Phule police station in Kalyan, said. The KDMC has started an inquiry into the matter.

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